Terms & Conditions
Sunheaven Energy Pvt. Ltd.
Last Updated: 26-02-2026
Introduction
Welcome to Sunheaven Energy Pvt. Ltd. By accessing our website and availing our services, you agree to comply with and be bound by the following Terms & Conditions.
Sunheaven Energy Pvt. Ltd. is engaged in providing Solar EPC (Engineering, Procurement & Construction) services across residential, commercial, and industrial sectors.
Scope of Services (EPC Model)
We provide complete turnkey solar solutions including:
- ✓Site survey and feasibility analysis
- ✓System design and engineering
- ✓Procurement of solar components
- ✓Installation and commissioning
- ✓Net metering assistance (where applicable)
- ✓After-sales support (as per agreement)
Products & Brands Used
We use high-quality components from reputed manufacturers, including but not limited to:
Brand selection may vary depending on project size, stock availability, and client requirements.
Pricing & Payment Terms
- 190% advance payment is required before project execution.
- 2Remaining payment must be cleared before final commissioning / handover.
- 3Any government subsidy (if applicable) is subject to approval by concerned authorities and is not guaranteed by the company.
- 4Prices are subject to change based on market fluctuations in raw materials.
Warranty
- ✓Solar panels and inverters carry manufacturer warranty as per respective brand policies.
- ✓Installation workmanship warranty will be provided by Sunheaven Energy Pvt. Ltd. as per the signed agreement.
⚠️ Note: Warranty does not cover damage due to natural calamities, misuse, unauthorized modification, or external factors.
Project Timeline
Project timelines depend on:
- ✓Site readiness
- ✓Payment clearance
- ✓Government approvals (Net Metering / DISCOM)
- ✓Material availability
Any delay caused due to external authorities or force majeure events shall not be the liability of Sunheaven Energy Pvt. Ltd.
Limitation of Liability
Sunheaven Energy Pvt. Ltd. shall not be liable for:
- !Grid failure or DISCOM-related issues
- !Loss of revenue due to power outage
- !Delays caused by government approvals
- !Force majeure events (natural disasters, strikes, policy changes)
Cancellation Policy
Intellectual Property
All website content, logos, designs, and materials are the property of Sunheaven Energy Pvt. Ltd. Unauthorized use is strictly prohibited.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.
📋 By using our services, you agree to these Terms & Conditions. — Sunheaven Energy Pvt. Ltd.